Shipping policy

Thank you for shopping with SacredWeaves. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders will be processed as soon as possible. You will receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Every poncho is handmade, so please allow 5 to 15 days in total for delivery. That includes the time it takes to make your poncho by hand before it ships. Delivery times are estimates, not guarantees. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping costs are calculated at checkout and shown before you place your order.

Customs, taxes and other applicable fees

For international orders, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer's responsibility unless otherwise stated.

Order Tracking

Once your order ships, we will email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to the United Kingdom and the United States.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it is in transit we are unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Message us through the Contact page.